Responsible gambling

As part of our commitment to player welfare, we want to provide you with helpful tools and resources so that you can enjoy playing at Casino Epoca while also maintaining a healthy balance between gaming and real life.

Responsible Gaming Features:

We have implemented various measures designed to support responsible gaming practices. You can configure daily, weekly, or monthly deposit limits directly from your account. This will help you manage your spending and avoid overspending on games.

If you need to take a break from gaming, we offer short time-outs (ranging from 24 hours to several weeks) and long-term or permanent self-exclusion options if needed. Reality checks and session reminders can be activated to alert you after set playing periods.

Additionally, our customer support team is always available to assist with limit adjustments, lockouts, or other responsible gaming requests. Please don't hesitate to reach out to us for assistance.

Helpful Links:

We have included links on our website that direct you to reputable organizations dedicated to assisting individuals struggling with problem gambling and related issues:

Gamblers Anonymous (worldwide)
Gambling Therapy (international resource center)
Your province's local resources and helplines for problem gaming

Please take the time to familiarize yourself with these tools and support systems, as well as our responsible gaming policy.

Tips for Healthy Gaming:

To ensure a positive experience at Casino Epoca, we recommend:

Set Limits: Use our limit setting feature in your account settings.
Self-Exclusion: Consider self-excluding if you feel the need to take an extended break or permanently cease play.
Seek Help: Reach out directly via customer support for help with responsible gaming features.

For further information on problem gaming and its symptoms, please refer to our dedicated Responsible Gaming section of this website.

Your safety is paramount at Casino Epoca!